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Hurricane Season Preparation

BNO is here to help you prepare as much as possible.

Things You Should Do

  1. HurricaneTo insure uninterrupted access to your checking account, apply for an ATM Card which allows you to withdraw cash from participating ATM machines. For even greater access to your checking account, including locations where out-of-town checks may not be accepted, apply for our Bonus Check Card, which gives you the ability to make purchases wherever Debit MasterCard is accepted as well as to withdraw cash from any ATM location.
  2. Make sure you know your PIN number for your ATM Card or your Bonus Check Card. If you do not know your PIN number, please contact a desk officer to have a new PIN ordered ASAP. If you lose your card, the Lost/Stolen number is 1-800-554-8969.
  3. Use Bank of New Orleans' FREE Internet Banking to access your accounts via our website www.bankofneworleans.net. If you do not have Internet Banking make sure you sign up BEFORE a storm. With Internet Banking you can check your account balances, transfer funds between accounts, make loan payments, research check status, and more – from anywhere! All you need is Internet access. Existing Internet Banking customers, make sure to access your account at least every six months in order for it to remain active.
  4. Sign up for Online BillPay from Bank of New Orleans! Just like Internet Banking, you can stay on top of your bills no matter where you are. No more worries about falling behind on your payments or worrying if an interrupted mail service will deliver your payments on time. With Online BillPay you simply go online and set up your bills to be paid—you're in control!
  5. Keep our 24-Hour ACCESS LINE number handy. 1-888-466-4664 With one call from any touch-tone telephone you can get information on your accounts so you can monitor recent account activity, transfer funds between accounts, check balances, and hear current rate information.
  6. Make sure you have Direct Deposit set up. When mail service is disrupted, you’re displaced from your employer, or simply have no way to get to the bank, Direct Deposit ensures that your deposit is automatically and securely deposited into your account for you. You can have payroll deposits, Federal government benefits, pension, annuity, and more automatically deposited into your account.
  7. Be sure to bring important documents and essentials with you when evacuating such as your driver’s license, insurance papers, checks, ATM/Debit Card, deposit slips, account information, tax papers, credit cards, utility bills (for proof of residence) and any prescriptions. And remember that even if your cell phone service goes out, text messaging may still be available.

Bank of New Orleans will keep our website up to date with information after a storm to assist you with where and how to contact us. Remember to check our homepage regularly for the latest information.

Hurricane Safety Guide

What to Do Before a Hurricane Strikes

  1. Gather Information
    Find out about the disaster plans at your workplace, your children’s school or daycare center, and other places where your family spends time. Ask an out-of-state friend to be your “family contact.” After a disaster, it’s often easier to call long distance. Other family members should call this person and tell them where they are. Everyone must know your contact person’s phone number. Write down all important phone numbers in one place.
  2. Gather Important Documents
    Make sure you bring all important and pertinent documents with you, including driver’s license, ID, checks, deposit slips, passbooks, insurance papers, tax papers, and at least one utility or credit card bill showing proof of residence. Bringing your actual prescription bottles with you will make refills easier in case of an evacuation.
  3. Plan An Evacuation Route
    Have more than one destination: a friend’s house, a hotel, and a shelter. Keep the phone numbers for these places on your hurricane contacts sheet. Discuss with family members what to do in an evacuation. Plan how to take care of your pets. Map out the routes for your evacuation destinations. Note: If you decide to evacuate, do it as early as possible.
  4. List and Photograph Valuables
    Residents who are vulnerable to flooding should check their homeowners insurance policies, as most homeowners policies do not cover flood losses. Check into flood insurance through the National Flood Insurance Program through FEMA.
  5. Prepare Your First Aid Kit
    First Aid Kit Supplies
    • Sterile adhesive bandages in assorted sizes
    • 2-inch sterile gauze pads (4-6)
    • 4-inch sterile gauze pads (4-6)
    • Hypoallergenic adhesive tape
    • Triangular bandages (3)
    • 2-inch sterile roller bandages (3 rolls)
    • 3-inch sterile roller bandages (3 rolls)
    • Scissors
    • Tweezers
    • Needle
    • Moistened towelettes
    • Antiseptic
    • Thermometer
    • Tongue blades (2)
    • Tube of petroleum jelly or other lubricant
    • Assorted sizes of safety pins
    • Cleansing agent/soap
    • Latex gloves (2 pairs)
    • Sunscreen
    • OTC medications, including aspirin, non-aspirin pain reliever, anti-diarrhea medication, antacid (for stomach upset), syrup of ipecac (use to induce vomiting if advised by the Poison Control Center), laxative, and activated charcoal (use if advised by the Poison Control Center).
  6. Stock an Emergency Food and Water Supply
    Store a minimum of three days supply of non-perishable food. Be sure to include a manual can opener. 
    • Ready-to-eat canned meats, fruits and vegetables
    • Canned juices, milk, soup (if powdered, store extra water)
    • Staples--sugar, salt, pepper
    • High energy foods--peanut butter, jelly, crackers, granola bars, trail mix
    • Vitamins
    • Foods for infants, elderly persons or persons with special dietary needs
    • Comfort/stress foods--cookies, hard candy, sweetened cereals, lollipops, instant coffee, tea bags
  7. Hurricane SignTools
    • Mess kits, or paper cups, plates and plastic utensils
    • Emergency preparedness manual
    • Portable, battery-operated radio or television and extra batteries
    • Flashlight and extra batteries
    • Cash or traveler's checks, change
    • Nonelectric can opener, utility knife
    • Fire extinguisher: small canister, ABC type
    • Tube tent
    • Pliers
    • Tape
    • Compass
    • Matches in waterproof container
    • Aluminum foil
    • Plastic storage containers
    • Signal flare
    • Paper, pencil
    • Needle, thread
    • Medicine dropper
    • Shut-off wrench, to turn off household gas and water
    • Whistle
    • Plastic sheeting
    • Map of the area (for locating shelters)
  8. Clothing, Bedding and Sanitation
    • Jacket or coat
    • Long pants
    • Long sleeve shirt
    • Sturdy shoes or work boots
    • Hat, gloves and scarf
    • Rain gear
    • Thermal underwear
    • Blankets or sleeping bags
    • Sunglasses
    • Toilet paper
    • Soap, liquid detergent
    • Feminine supplies
    • Personal hygiene items
    • Plastic garbage bags, ties (for personal sanitation uses)
    • Plastic bucket with tight lid
    • Disinfectant
    • Household chlorine bleach
  9.  Special Items 
    • Baby formula
    • Diapers
    • Baby Bottles
    • Pacifiers
    • Powdered milk
    • Medications for baby
    • Heart and high blood pressure medication
    • Insulin
    • Prescription drugs
    • Denture needs
    • Contact lenses and supplies
    • Extra eye glasses
    • Hearing aid batteries
    • Keep important family documents in a waterproof, portable container
    • Important documents would include your will, insurance policies, contracts, deeds, stocks and bonds
    • Photo IDs, passports, social security cards, immunization records
    • Bank account numbers
    • Credit card account numbers and companies
    • Inventory of valuable household goods, important telephone numbers
    • Family records (birth, marriage, death certificates)
    • Photocopies of credit and identification cards
    • Cash and coins
    • Entertainment--games and books

Keep the items that you would most likely need during an evacuation in an easy-to-carry container. Possible containers include a large, covered trash container, a camping backpack, or a duffel bag.

Remember family members with special requirements, such as infants and elderly or disabled persons.

Note: Change your stored water supply every six months so it stays fresh. Replace your stored food every six months. Re-think your kit and family needs at least once a year. Replace batteries, update clothes, etc.

Important Information


Hurricane Contact Numbers - Emergency Preparedness Offices

  • Jefferson Parish (504) 349-5360
  • Orleans Parish (504) 658-8700
  • St. Bernard Parish (504) 278-4267
  • St. Charles Parish (985) 783-5050
  • St. Tammany Parish (985) 867-3787
  • Tangipahoa Parish (985) 748-3211

FEMA 1-800-621-FEMA (3362)

Red Cross - Southeast Louisiana (504) 620-3105

Sandbags - check with area home improvement stores

Bank of New Orleans (504) 834-1190

Toll-free 1-888-834-1190

Email: [email protected] 

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